The Great Build-vs-Buy Shift: Why 32% of Companies Are Ditching SaaS for AI Agents

McKinsey's 2026 survey finds 32% of firms skip buying software to build with AI agents instead. Here's what it means for agencies and builders.

The Great Build-vs-Buy Shift: Why 32% of Companies Are Ditching SaaS for AI Agents

By Hadidiz Flow Team • September 3, 2026 • AI

Why a Third of Companies Are Skipping the Software Purchase Entirely

McKinsey's newly released State of AI 2026 global survey found that 32% of organizations have decided against buying an off-the-shelf software product or feature in the past year — choosing instead to build it themselves with agentic coding tools. In the tech industry specifically, that number climbs to 41%. For agencies and independent builders who make a living helping businesses adopt software, this is the trend to understand right now, not next quarter.

The Numbers Behind the Shift

McKinsey's survey is one of the most closely watched benchmarks in enterprise AI adoption, and this year's build-vs-buy finding stands out from the usual productivity-and-ROI headlines. A few data points make the shift concrete:

  • 32% of all organizations surveyed skipped at least one SaaS purchase because an internal team could build the equivalent with agentic coding tools.
  • 41% in the tech sector made the same call — unsurprising, given tech companies have the in-house engineering talent to capitalize on coding agents fastest.
  • Nearly half of "high performers" — the 6% of companies that attribute at least 5% of their EBIT to AI — skipped a purchase, compared to 31% of everyone else.
  • 40% of large organizations (revenue over $1 billion) report they're now scaling AI coding agents in production, up from 27% a year earlier.

That last figure matters most: this isn't a handful of engineers experimenting in a sandbox. It's a structural shift in how companies allocate budget between procurement and internal engineering.

Why Agentic Coding Tools Are Changing the Math

The build-vs-buy decision used to hinge almost entirely on speed and headcount. A custom tool took months and a dedicated team; a SaaS subscription took an afternoon and a credit card. Agentic coding tools have compressed that gap. A well-scoped internal dashboard, workflow automation, or integration layer that once required a multi-sprint roadmap can now go from spec to working prototype in days, with an AI agent handling the scaffolding, boilerplate, and first-pass testing.

That changes the calculation in three concrete ways:

Customization no longer costs a premium. Off-the-shelf tools win when they fit a company's workflow closely enough that the gap isn't worth building around. Agentic coding narrows that gap — a business can now get software shaped exactly to its process without paying custom-development rates.

Vendor lock-in becomes a bigger relative cost. When building takes months, recurring SaaS fees look cheap by comparison. When building takes days, the ongoing per-seat cost of a rigid platform starts to look like the more expensive option over a two- or three-year horizon.

Iteration speed favors the builder. SaaS product roadmaps move on the vendor's timeline. An internally built tool, maintained with agentic coding support, can be reshaped the same week a business process changes.

Where Buying Still Wins — and Why This Isn't a "DIY Everything" Story

McKinsey's own numbers include a caution flag worth taking seriously: 20% of organizations report they're already feeling the pinch of rising AI operating costs. Building software isn't free just because an agent writes the first draft — someone still has to review the output, own the security posture, handle edge cases, and maintain it after the agent moves on to the next task. Complex, compliance-heavy systems (payments, identity, core infrastructure) remain places where a mature vendor's accumulated hardening is worth paying for.

The realistic read isn't "buying is dead." It's that the build option has become viable for a much wider range of internal tools than it was two years ago — narrow workflow apps, internal dashboards, custom integrations, and process automation that previously would have defaulted to a SaaS subscription almost by default.

What This Means for Agencies and No-Code Builders

This is the part of the story that matters most for HadidizFlow's world. The build-vs-buy shift isn't a threat to agencies and automation builders — it's a repositioning opportunity, and the businesses moving fastest are the ones that will need a partner to do it well.

A few practical implications:

  • The pitch shifts from "buy our template" to "we'll build your exact workflow." Clients increasingly expect software shaped to their process, not the other way around. Agencies that can scope, build, and maintain custom internal tools using agentic coding and no-code platforms like FlutterFlow are positioned exactly where this demand is heading.
  • Speed becomes the differentiator. If a client's internal team is already experimenting with agentic coding tools, an agency's edge is doing it faster, more securely, and with better long-term maintainability than an ad-hoc internal effort.
  • Maintenance and governance become a real service line. The 20% of companies feeling AI cost pressure, and the general reality that "an agent wrote it" doesn't mean "it's production-ready," both point to ongoing demand for review, security hardening, and upkeep — work that pairs naturally with build services.

Key Takeaways

  • McKinsey's 2026 survey found 32% of organizations (41% in tech) skipped a software purchase in favor of building internally with agentic coding tools.
  • High-performing AI adopters are leading the shift, with nearly half opting to build rather than buy.
  • Agentic coding has narrowed the historical build-vs-buy gap by compressing development time from months to days for many workflow tools.
  • Buying still wins for complex, compliance-heavy, or high-stakes systems where a mature vendor's hardening outweighs custom-build speed.
  • For agencies and no-code builders, the shift is an opening: clients want custom-fit tools built fast, then maintained and governed responsibly — exactly the kind of work an experienced build partner delivers better than an internal team moving alone.
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